Frequently Asked Questions
Everything you need to know about your A.P.C. order and our collections.
What is the best way to care for my A.P.C. raw denim?
To maintain the unique character of our raw indigo denim, we recommend wearing them as long as possible before the first wash. When necessary, dry clean or hand wash in cold water with a specialized denim detergent and air dry.
How long will it take for my order to ship?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We accept returns for items in their original, unworn condition with all tags attached within 14 days of delivery. Please note that certain items, such as final sale products, are not eligible for return.
Do you offer international shipping?
Yes, A.P.C. ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at the time of checkout.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.